MGT300: C12 (INTEGRATING THE ORGANIZATION FROM END TO END - ERP)

ENTERPRISE RESOURCE PLANNING (ERP)

• Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations.
• At the heart of all ERP systems is a database, when a user enters or updates information in one module, it is immediately and automatically updated throughout the entire system.

ERP systems automate business processes:

BRINGING THE ORGANIZATION TOGETHER

ERP - bringing the organization together

THE EVOLUTION OF ERP

INTEGRATING SCM, CRM AND ERP

• SCM, CRM and ERP are the backbone of e-business.
• Integration of these applications is the key to success for many companies.
• Integration allows the unlocking of information to make it available to any user, anywhere, anytime.
• SCM and CRM market overviews 

 General audience and purpose of SCM, CRM and ERP

INTEGRATION TOOLS

• Many companies purchase modules from an ERP vendor, an SCM vendor and a CRM vendor and must integrate the different modules together.
• Middleware - several different types of software which sit in the middle of and provide connectivity between two or more software applications.
• Enterprise application integration (EAI) middleware - packages together commonly used functionality which reduced the time necessary to develop solutions that integrate applications from multiple vendors.
• Data points where SCM, CRM and ERP integrates 

ENTERPRISE RESOURCE PLANNING (ERP)

• ERP systems must integrate various organization processes and be :
• Flexible - must be able to quickly respond to the changing needs of the organization.
• Modular and open - must have an open system architecture, meaning that any module can be interface, with or detached whenever required without affecting the other modules.
• Comprehensive - must be able to support a variety of organizational functions for a wide range of businesses.
• Beyond the company - must support external partnerships and collaboration efforts.

ENTERPRISE RESOURCE PLANNING'S EXPLOSIVE GROWTH

• SAP boasts 20,000 installations and 10 millions users worldwide.
• ERP solutions are growing because :
• ERP is a logical solution to the mess of incompatible applications that had sprung up in most  businesses.
• ERP addresses the need for global information sharing and reporting.
• ERP is used to avoid the pain and expense of fixing legacy systems.  

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